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FAQ :

  1. Cash on delivery
  2. Net banking
  3. Credit cards
  4. Debit cards
  5. NEFT/RTGS
  6. Wallets
  1. At present we are not dealing with the international orders. We are in process to support orders from worldwide.
  1. To view the order status, log in to your account and click on order status in my account section on the right hand side of any page.
  1. Once the order is confirmed, you will receive an order id via email and SMS. You can track the order in the Track order section on the top bar providing the order id and email id provided for placing the order.
  1. Standard delivery time is 3-5 days, however for some products it depends upon the availability of the product.
  1. COD is not applicable on all pincodes. COD is not available on high value orders. In case cod is available for the specified product, we inform you to convert it to prepaid order.
  1. After ordering you will receive an order confirmation via email and sms. After the order has been processed in our database, the item will leave our store on the same day, or, at the latest, the following day.
  1. On rare occasions or in remote areas there sometimes might be a delay. If the announced shipping times are exceeded significantly, please contact our customer care with your order number.

Returns:

  1. Bank name
  2. Accont holders name
  3. Account number
  4. IFSC code
  5. Location of the bank
  1. Provide the reason for the return or replacement of the product.
  2. You may ship or drop off the items for return. Package items carefully, including packing slip.
  3.  Return or cancellation is not accepted once the item is shipped. It can be canceled before it is shipped or it is delivered.
  4. Refund amount will be credited to the bank account provided by the customer.
  5. Please contact our customer care and provide the reason for the return or replacement of the product. Take the photo snaps of the damaged product and mails us at care@depoto. com
  6. You may ship or drop off the items for return. Package items carefully, including packing slip. Refund amount will be credited to the bank account provided by the customer.
  7. Cancellation of the order is not accepted once it is shipped. It can be canceled before it is shipped or it is delivered.
  1. It usually take 5-10 working days for the money to be credited to your account.
  1. Return is accepted under the following circumstances:
  2. i. Product you received is damaged.
  3. ii. Wrong product was sent
  4. iii. It does not suit your specifications